Shipping & Returns

Free Shipping

  • Domestic (U.S.): Complimentary standard shipping on all orders.

  • North America & Europe: Free economy shipping; expedited or express options available at checkout for an additional fee.

  • Asia-Pacific & Other Regions: Free economy shipping to participating countries; priority and express services offered at tiered rates.

  • Shipping Disclaimers:

    • Transit times may be affected by carrier delays, customs inspections, weather disruptions, or peak-season volumes.

    • We are not responsible for delays beyond our control; please allow extra time for delivery during holidays or severe weather.

  • Our Shipping Advantages:

    • Orders processed and dispatched within 1–2 business days.

    • Partnerships with top global carriers ensure reliable transit and real-time tracking updates.

14-Day Unconditional Returns

You may return any unworn, unwashed, and undamaged item within 14 calendar days of delivery for a full refund—no questions asked.

Refund Processing Time

Once we receive and inspect your return, refunds will be issued within at least 14 calendar days. Depending on your bank or payment provider, it may take additional time for the credit to appear in your account.

Return Shipping Costs

Buyers are responsible for all return shipping fees. We strongly recommend using a trackable shipping service or purchasing shipping insurance to safeguard your return.

PayPal Refunds

  • Standard PayPal refunds are processed within 14 calendar days of receipt.

  • In regions where local regulations require up to 30 calendar days, PayPal refunds may take up to 30 days to complete.

Non-Returnable Items

The following items are not eligible for return:

  • Final-sale merchandise marked “Non-Returnable” on the product page

  • Customized or personalized items

  • Underwear, swimwear, and jewelry when hygiene seals are broken

  • Accessories sold as part of a set, unless the entire set is returned

Refund Procedure

  1. Initiate Return: Contact Customer Service with your order number and reason for return.

  2. Ship Item Back: Pack securely and ship to the return address provided.

  3. Inspection & Notification: We’ll notify you via email once your return is received and inspected.

  4. Issue Refund: Approved refunds are issued back to your original payment method.

Supported Payment Methods

We accept and refund to all payment methods available at checkout, including:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Region-specific digital wallets (e.g., Alipay, WeChat Pay)

Original-Method Refunds

Refunds are issued to the same method used for purchase. For example, if you paid with PayPal, your refund will be returned to your PayPal account; credit-card purchases will be refunded to that card.

Multi-Currency Support

We support transactions and refunds in multiple currencies (EUR,GBP,USD,etc.). Your refund will be processed in the currency of your original order.